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Responsible Gaming Policy

At GlobalExchange.bet, we are committed to promoting responsible gambling and providing a safe, secure, and enjoyable environment for all our users. While betting should be a form of entertainment, we recognize that for some, it can become problematic. This page outlines our approach to protecting players and supporting those at risk.

1. Our Commitment to Safe Gaming

We are committed to:

  • Preventing underage gambling.

  • Helping players make informed choices.

  • Providing tools to manage betting behavior.

  • Supporting those affected by gambling harm.

2. Recognizing Problem Gambling

Gambling becomes a problem when it:

  • Disrupts daily life or relationships.

  • Leads to financial difficulties.

  • Causes emotional distress, anxiety, or depression.

Ask yourself:

  • Do you chase losses?

  • Do you gamble to escape stress?

  • Do you hide gambling from others?

If you answered “yes” to any of these, you may need support.

3. Tools for Responsible Play

We offer several tools to help you stay in control:

  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.

  • Bet Limits: Limit the amount you can wager in a given time period.

  • Loss Limits: Stop yourself from exceeding a certain loss threshold.

  • Session Time Reminders: Get alerts about how long you’ve been playing.

  • Time-Outs: Take a short break (e.g., 24 hours to 1 month) from your account.

  • Self-Exclusion: Close your account for a longer period (6 months or more). This action is irreversible during the exclusion period.

You can manage these settings in your Account Settings or by contacting Customer Support.

4. Preventing Underage Gambling

Gambling is strictly prohibited for individuals under the age of 18 (or legal age in your jurisdiction). We use advanced age and identity verification tools to enforce this policy.

Parents: We recommend using parental control software like Net Nanny or Qustodio to restrict gambling-related content for minors.

5. Getting Help

If you or someone you know is struggling with gambling, we encourage you to seek help from these professional resources:

You can also reach out to us directly for support or self-exclusion assistance.

6. Staff Training and Awareness

Our customer service and compliance teams are trained to recognize signs of problem gambling and respond appropriately. We take every report or concern seriously and handle it confidentially.

7. Final Thoughts

At GlobalExchange.bet, your well-being is more important than any bet. Gambling should be fun—not a burden. Please play responsibly and never bet more than you can afford to lose.